Export Success: Emergency SOS Button (Wearable) (WL-SOS01) — Delhi, India
This case study documents Wanlin Fire Protection's successful export project supplying Emergency SOS Button (Wearable) (WL-SOS01) to a leading fire safety contractor in Delhi, India.
Project Overview
| Field | Detail |
|---|---|
| Client Type | Fire Safety Contractor |
| Location | Delhi, India |
| Product | Emergency SOS Button (Wearable) (WL-SOS01) |
| Quantity | 500 pcs |
| Contract Value | USD 90,000 |
| Certifications Required | ETL / AS 3786 |
| Delivery Time | 4 weeks from order confirmation |
| Incoterms | CIF Delhi |
Client Challenge
The fire safety contractor in Delhi was looking to expand its home fire safety product range to meet growing residential market demand in India. Previous suppliers had issues with:
- Inconsistent product quality between batches
- Missing ETL / AS 3786 certification documentation
- Long lead times (60+ days) causing stock-outs
- Limited APP localization — English-only interface unsuitable for India consumers
Wanlin's Solution
Wanlin assigned a dedicated export account manager to the Delhi client and provided:
1. Pre-shipment QC inspection by SGS at Wanlin factory — client received full report before payment.
2. Complete ETL / AS 3786 documentation package — accepted by India customs on first submission.
3. Customized packaging with India language instructions and local compliance marks.
4. 4-week delivery via sea freight (FCL) + DHL air for urgent replenishment orders.
5. English + local-language APP — reducing customer support burden for the Delhi client.
Results After 6 Months
- Zero quality-related returns from end consumers in India
- 91% repeat purchase rate among end users who registered the APP
- Client expanded from 1 SKU to 4 Wanlin product lines
- Second order placed within 3 months — quantity increased by 79%
- Achieved ISO 9001 factory audit acceptance by India insurance partner
Client Testimonial
"Wanlin is the most reliable China factory partner we have worked with in the home fire safety category. Their certification documentation is complete, their quality control is consistent, and their export team responds quickly. We plan to grow our Wanlin SKUs to cover our entire fire safety product range in India."
— Procurement Manager, Fire Safety Contractor, Delhi
Start Your Partnership with Wanlin
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
Published Date
2026-04-11
Contact
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com